Two-way enterprise Jira integration
Chat first ITSM support
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"Slack is using Nextup to keep tabs on our largest and most impactful projects"
Nick Mutate
Technical Program Manager at Slack
Keep engineering teams optimized and reduce waste
Organize your teams to optimize efficiency
Streamline development operations and CI/CD
Deliver features faster for customers
Log and track defects easily
Optimize the process of helping internal and external users
"We save endless hours and have stopped copying & pasting from Slack to Jira!"
Evn Tomeny
Sr. Manager of Enterprise Collaboration at iRobot
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Choose a pre-built workflow from our library or create your own process.
Automatically create a Jira support ticket whenever a user messages your team in a specific Slack channel.
Automatically sync conversations in Slack with tickets in Jira Service Manageme to keep everyone on the same page.
Add internal comments with other Agents from Slack to JSM and keep them private
Configure channels where agents discuss issues to default to internal comments
Send an automatic message in Slack to remind users to create a new Jira ticket when they message a specific channel
Create a support request in Jira Service Management by reacting to a Slack message with 🎫 emoji
Learn how best in class teams are configuring Slack first support for Jira Service Management.
Automatically create issues when a user sends a message to a support channel
Automatically respond when a user sends a message to a support channel.